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Latest News

Help West Leicestershire CCG understand the effect of potential changes to the prescribing of medicines

West Leicestershire CCG, the organisation which plans and pays for health services on behalf of residents in West Leicestershire, is currently undertaking a review of medicines and supplements which are available to buy cheaply over the counter and are currently also available on prescription.

As part of this, the CCG want to understand how people would be affected if they had to buy certain products directly from supermarkets or pharmacies, instead of requesting a prescription for them. This means we can make the best use of NHS resources and ensure we are spending our money wisely. The products and medicines currently under consideration include those also available over the counter to treat minor ailments, vitamin D supplements and some types of infant formula.

You can find the survey regarding medicines for minor ailments also available over the counter and vitamin D here – https://tinyurl.com/wlccg-counter-medicines-survey

The survey regarding infant formula can be found here - https://tinyurl.com/wlccg-infant-formula-survey

You can find our further information about the surveys here - http://www.westleicestershireccg.nhs.uk/medicine.  

All surveys close on 4 August 2017.

Make sure you’re taking care in the sun

The hot weather across Leicester, Leicestershire and Rutland brings many opportunities to get out and enjoy the sunshine. But when the sun is this hot it can also bring health risks and people are being urged to know how to look after themselves and their loved ones.

When the temperature rises the biggest risks come from dehydration and sunburn. Older people and infants are particularly vulnerable to becoming dehydrated, while children are particularly at risk of sunburn.

Each year people are admitted to hospital in Leicester and the surrounding areas with symptoms of sickness and diarrhoea, severe headaches, and confusion, often due to not drinking enough fluid during warmer weather. These are conditions which can be easily averted by taking a few simple steps to enjoy the sun safely which you can find on our website at http://staywell-llr.org.uk/stay-well/stay-well-heatwave/ 

If you or a loved one is suffering from sunburn or the symptoms of dehydration and needs medical attention you should call NHS 111, who will be able to advise on the best course of action.

Surgery Extension Announcement

We are very pleased to announce our plans to extend the surgery in order to bring innovative new services which will improve and enhance patient care.  Over the coming weeks we will display details about what is proposed.

Please click HERE to see our dedicated page for more information regarding the planned extension to the surgery.

Haemodialysis Unit

Heath Lane Surgery has set up a haemodialysis unit which will enable patients to have kidney dialysis at the surgery rather than travel to Hospital.  The aim of the practice is to provide a "home from home" facility for patients who could potentially have dialysis at their address but are unable to because of factors such as lack of space, living on their own or being less confident about carrying it out.

The haemodialysis unit has undergone a pilot scheme and officially opened on Thursday 11th May 2017 which was featured on BBC East Midlands Today.

Kidney Research UK Chief Executive said: At the British Renal Society conference a few weeks ago I heard about the facility at Heath Lane Surgery in one of the presentations.  It was great to hear about this very individual response to the needs of dialysis patients.  I think this is a great step forward for patients whose lives will be improved if we can extend this type of choice and facility further.


May Bank Holidays

Pharmacies in the region will be changing their opening hours for the Easter break and May bank holidays, please click HERE for details of their opening times.


Practice Announcement

Dr. Morgan will be retiring from the practice at the end of April.  We would like to wish him all the very best in his retirement and to thank him for all his many years of dedicated service to the practice.

Dr. Eynon will also be retiring from the practice at the end of April and we would like to thank her for her hard work whilst she has been with us and to wish her well.

We are very pleased to announce that Dr. Holt will become a GP partner in the practice upon Dr. Morgan’s retirement.


Urgent Care Pressures - Accessing alternatives to the Emergency Department.

Please read the section in the Patient Health Information regarding alternatives to the Emergency Department by clicking HERE.


QuitReady Service is here to help

If you are ready to quit smoking, the Leicestershire County Council's new QuitReady service is up-and-running for people who to add their name to the welcome statistic.  QuitReady Leicestershire offers free and confidential text, phone and web chat advice, for more details visit www.quitready.co.uk or call 0345 646 6666.

To read the full media release from Leicestershire County Council, please click on the Patient Health Information link at the bottom of the page.


Update to our Telephone System

Heath Lane Surgery have made a change to the telephone system as from Friday 18th November to help direct your calls more easily to correct department within the surgery.  The changes that have been made, called 'automated attendant', are a list options will be given when you first call the surgery.  These options will help you directed to speak to the correct department within the surgery so that your waiting time and number of people you speak to is reduced.  We hope this change will benefit your experience with us and we welcome your feedback should you like to help us improve our service to our patients.

Option 1 - To Book An Appointment

Option 2 - For Test Results (Please be aware that our Reception team is very busy fist thing in the mornings, so we ask you to call for test results after 11am)

Option 3 - To request any Non-Repeat medication (We do not accept requests over the telephone for repeat medication, you can order this via our Online services or by visiting the surgery)

Option 4 - To speak to our Admin department regarding an out-patient hospital referral.

Option 5 - To speak to our Admin department regarding a medical insurance or medical record query.

For all other enquiries, please wait and your call will be forwarded to our reception team.


The Hinckley Times reports on our recent CQC inspection

Local newspaper, The Hinckley Times, recently reported on the CQCs (Care Quality Commission) inspection of Heath Lane Surgery in January 2016. For more information regarding the report of the inspection, please click on the CQC Information link under Further Information at the bottom of the page. 


Heath Lane Surgery is an approved training practice

Heath Lane Surgery became an approved registered training practice in August 2014. This means we host GP Registrars, (who are fully qualified doctors who are undertaking specialised training to become a GP). We may host Registrars who are in their first, second or third and final year of training. We may have none, one or two Registrars allocated to the practice at any one time.
At present we have:
Dr Krishan Patel & Dr Julia Darko
Being a training practice offers us great opportunity to keep abreast of the latest developments in the world of medicine and general practice, whilst encouraging regular discussions between the doctors on how to best manage those patients with more complex needs.


Childhood illnesses - Refer to the Family Health Section

There is a wealth of information available in the Family Health section. Please use the links provided to view slides shows on what childhood illnesses look like. Booklets are also available to download on common childhood infections, coughs, colds, earaches & sore throats informing you when to seek further help.


The Genvasc Study

This practice is participating in a research study called GENVASC. The purpose of the study is to help determine whether the addition of generic information can improve risk prediction of Coronary Artery Disease (CAD). This study is led by Professor Samani from Glenfield Hospital. 
The GENVASC study capitalises on the unique opportunity provided by the NHS Health Check Programme, which is being widely promoted and specifically targets all individuals aged 40-74 years who are free of cardiovascular disease. Consenting patients who are taking part in the NHS Health Check Programme are asked to provide an additional sample of blood to subsequently be used in these trials. For further information please refer to: www.tinyurl.com/GENVASC or GENVASC Poster


Patients taking Warfarin being prescribed any new medication

Please note any patients taking Warfarin who are prescribed any new medication. It is important to make an appointment to have your INR re-checked after one week.

Health News from the BBC and the NHS

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NHS Choices Behind the Headlines
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