We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we have set up a patient representation group, the Patient Participation Group (PPG) and our virtual PPG so that you can have your say. We ask the PPG questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you directly or via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to maintain a representative group of around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
You can download the sign -up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The PPG represents all patients registered with Heath Lane Surgery and would be interested in learning about any issues you would like us to address or about which you would like information. If you would like the PPG to contact you please complete the form below and return it to the reception at the surgery. A member of the PPG will respond to you as soon as possible.
PPG Contact Form