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Surveys & Reports files_5

Patient Participatient Group (PPG) 2014/15 GP Practice Action Plan

Background - Each year the PPG works with the GP practice teams to draw up a practice action plan to represent and address the main issues patients have identified that are of concern to them.

The PPG used a variety of feedback plus anecdotal comments made to them to agree the main priorities.  Please see the attached plan Annex C: Standard Reporting Template, which breaks down the demographics of the practice population and the PPG, how we recruit,  then identifies the priority areas for action.

Annex C - PPG Reporting Template updated Feb 15.docx

The practice teams are committed to ensuring the actions are implemented and reported on within the year via the PPG, the practice website and posters in the waiting rooms.

Patient Participation Group Action Plan inc progress 2014-15 completed Feb 2015

Please remember if you would like to join our PPG, virtual PPG or chat with a member of the PPG about any practice related issues, you are more than welcome to do so.  Contact details are in the PPG section of the website.

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