Heath Lane Surgery, Heath Lane, Earl Shilton, Leicester, LE9 7PBTel: 01455 844431
Online Services are now up and running, please register at reception with Photo ID.
111 Service - If you need urgent medical care when the surgery is closed please dial 111. Please refer to the opening times when we are closed section. If you feel you need to see a GP today we will ensure that you are able to discuss your concerns with a clinician. Pharmacy First Scheme - Doctors’ appointments aren't always necessary. Think Pharmacy First for people with certain minor ailments and conditions. For more information please refer to our latest news page.
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we have set up a patient representation group, the Patient Participation Group (PPG) and our virtual PPG so that you can have your say. We ask the PPG questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you directly or via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to maintain a representative group of around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
You can download the sign -up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The PPG represents all patients registered with Heath Lane Surgery and would be interested in learning about any issues you would like us to address or about which you would like information. If you would like the PPG to contact you please complete the form below and return it to the reception at the surgery. A member of the PPG will respond to you as soon as possible.
PPG Contact Form
Thursday 25th January 2018
Thursday 29th March 2018
Thursday 31st May 2018
Thursday 26th July 2018
Thursday 27th September 2018
Thursday 29th November 2018
Minutes from 2017
Minutes from September 2017
Minutes from July 2017 - AGM
Minutes from May 2017
Minutes from March 2017
Minutes from January 2017
Please feel free to browse our archive of previous PPG meeting minutes:
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