Please note that the computer system upgrade has completed and we will no longer accept telephone requests for repeat prescriptions. On-Line services are now available and registration can be completed at the reception desk with photo ID.
You can request your repeat medication by indicating the items you require on the tear-off slip of your prescription and posting it to us or handing it in at the practice reception.
If you enclose a stamped self addressed envelope we will post your prescription back to you.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed by the practice and a further one day for the pharmacy to process. Remember to take weekends and bank holidays into account.
‘Introduction of the electronic prescription service (EPS2) at Heath Lane Surgery
The practice has introduced EPS2. The GP and nurse prescribers can generate, sign and transmit a prescription to the patient’s nominated pharmacy with no need to produce a paper prescription. This electronic management of prescriptions allows patients to collect their medications from a pharmacy at a location convenient to them- it could be near your place of work.
If you wish to join in this scheme please go to your preferred pharmacy and let them know you want them to be your nominated pharmacy. They will then register your details and inform us that you have joined the EPS scheme.