Heath Lane Social Prescribing Service

Social Prescriber: Lucy Moore

What is Social Prescribing?

We know that taking care of your health involves more than just medicine. With Social Prescribing you can get specialist support for more than medical issues. Your Social Prescriber will contact you and spend time with you exploring what activities and/or local support that could improve your health and wellbeing. We will assist and support you to plan your next steps and goals that you want to address and achieve.

What is Social Prescribing

More about Social Prescibing

What support can I get?

Our Social Prescriber can help you with a range of issues, including:

  • Social isolation
  • Loneliness
  • Emotional wellbeing
  • Healthy lifestyle choices
  • Getting out and about
  • Life changing events such as birth, retirement, bereavement
  • Long term health conditions
  • Loss of confidence/purpose
  • Poor health linked to housing or housing conditions
  • Accessing work, training and volunteering

Covid-19  Support during local and national restrictions regarding Covid-19- Are you Clinically extremely vulnerable and struggling with areas of support? Your Social Prescriber can help go through any areas you are worried about- loneliness, struggling with shopping/prescriptions, financial worries or housing needs impacted by Covid-19 and supporting you back into your community when restrictions are eased.

Social Prescribing can link you to many activities, groups and organisations that can help. This may include:

  • Healthy lifestyles and active lives
  • Arts, music, outdoors and creativity
  • Befriending, counselling and other support groups
  • Housing, benefits and financial support and advice
  • Employment, training and volunteering
  • Education and learning
  • Getting involved in local groups and activities
  • Accessing specialist services

What are the benefits?

  • Improve your mental and physical health
  • Meet new people
  • Learn a new skill or participate in a new activity
  • Increase self-confidence and self-esteem
  • Better quality of life
  • Get involved in your community

How do I access the Social Prescriber?

Contact your surgery and they can connect you to our Social Prescriber Lucy – who will contact you to book an appointment. Or you can discuss this within your next GP/Health care practitioner consultation and they can refer you directly.

It doesn’t replace the medical role of your GP- but is an addition to the service they provide.

Patient Feedback

“Thanks Lucy, I appreciate all your hard work finding me the support in learning courses, I am looking forward to learning now”

“You can't always throw tablets at someone and they will get stress free because really your worries and troubles are still there. This is where Lucy came in. Lucy is a Social Prescriber, I'd never heard of one before.  She listened to all my problems, from my 24/7 pain, to no money and benefits and housing problems and the list went on. My anxiety attacks, non-existent sleeping- I poured my heart out to her, blurted everything out. She was kind I usually don’t open up easily.  Lucy listened -I mean really listened. She was concerned, caring and calming”

“Lucy contacts me regularly... She’s been like a breath of fresh air. She’s given me the tools to take control of my life shown me where to get the skills to get me through things even how to cope in an anxiety attack which are horrendous, to helping me with my housing association and ways to sleep. She has emailed me even a college course I've decided to do.  Lucy gives me time she focuses on what matters to me, she connects me to community groups, health professionals and most of all emotional support. She’s encouraged me.” 

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