Heath Lane Surgery

Westfield Avenue, Earl Shilton, Leicester, LE9 7RT

Telephone: 01455 844431

Sorry, we're closed

Carers Direct

Are You a Carer?

If you are please let us know – we may be able to help you.

Support For Carers Leicestershire provides information on a range of services throughout the county to assist carers in their role.  The service is being run by Voluntary Action South Leicestershire, a community based organisation with a long history of supporting carers, including a dedicated telephone advice line and an online directory of local services for carers such as Carers Support Groups. Contact them on 0845 689 9510 or visit their website.

www.supportforcarers.org/

Alternatively contact national Carers Direct.

Carers Consent Form

First Contact Plus

If you require access to services to support carers  the Support for Carers Service which is provided by Voluntary Action South Leicestershire (VASL) can be accessed either through First Contact Plus (0116 305 4286 or by visiting http://www.firstcontactplus.org.uk)

It can also be accessed by contacting VASL directly on  01858 433232, Fax  01858 410047  or by emailing:  admin@vasl.org.uk  http://vasl.org.uk/our-projects/support-for-carers

The service aims to inform and support carers in all communities throughout Leicestershire, to improve carers’ quality of life, promote their health and well-being and to encourage them to make real choices about their lives.

The service includes:

  • a dedicated telephone advice line (calls charged at local rates) so carers can talk to experienced professionals in confidence about any aspect of being a carer,
  • carers’ support groups around the county,
  • a telephone befriending service specifically for carers, a website full of news and information, a quarterly newsletter and an online directory of local services for carers.

If carers’ needs can’t be met through this service then they have the right to an assessment which will determine eligibility for a carers personal budget which they could use in a number of ways, including respite provision.

Carers Direct    

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you’re a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it’s essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

Telephone
0808 802 0202
Helpline Information
http://www.nhs.uk/carersdirect/carerslives/updates/pages/carersdirecthelpline.aspx
Email
CarersDirect@nhschoices.nhs.uk
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED
NHS A-Z Conditions
Find Local Services
Live Well