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We ask for information about you so we can provide you with the best possible care and treatment.
We keep a record of your health information and the care you receive. This helps us look after you safely and makes sure we have the information we need if you need treatment in the future.
Sometimes we may use information from medical records to help:
In some situations, the law requires us to share certain information. For example, we must register births and report some health conditions.
You have the right to see your medical records.
If you would like access to your records, please complete the appropriate form available from the surgery.
For more information about how we use and protect your information, please see our Privacy Policies below.
Privacy Notice Care Quality Commission
Privacy Notice for Direct Care inc referral
Privacy Notice Risk Stratification
Privacy Notice for Staff Vaccination Information
Privacy Notice for Telephone Recording
Everyone working in the NHS has a legal duty to keep your information safe and confidential.
Sometimes, the healthcare professionals involved in your care may need to share information with each other so they can provide you with the best possible treatment. We only share information when there is a genuine need to do so.
Whenever possible, information that identifies you is removed. Anyone who receives information from us must also keep it confidential.
Young people under 16 have the same right to confidentiality as adults.
A young person can speak to a doctor, nurse or other healthcare professional without telling their parent or carer, if the healthcare professional believes they are able to understand and make decisions about their own health.
Healthcare professionals will usually encourage young people to involve a parent or trusted adult, but they will respect confidentiality unless there are concerns about safety or the law requires information to be shared.
We may share your information with other NHS organisations when it is needed for your healthcare.
Sometimes we may ask for your permission before sharing information with other organisations.
In certain situations, the law may require us to share information, for example to protect public health or keep people safe.
A Summary Care Record is a secure electronic summary of important information from your GP record.
It can help healthcare professionals provide safer and quicker care when:
You can choose one of three options:
Most patients have a core Summary Care Record unless they choose not to.
This includes:
You can choose to share extra information if you wish.
This may include:
You must give your permission before this information is added.
You can choose not to have a Summary Care Record.
If you opt out, healthcare professionals outside your GP practice may not be able to see important information such as your medications or allergies.
Yes. Your Summary Care Record can only be viewed by authorised NHS staff using secure systems.
Healthcare professionals will normally ask your permission before viewing your record unless there is an emergency and you cannot communicate.
Sensitive information, such as information relating to sexual health, fertility treatment, pregnancy termination or gender reassignment, is not included unless you specifically request it.
Risk stratification is a secure process that helps the NHS identify patients who may need extra support or care.
For example, it may help identify people who are at higher risk of becoming unwell or being admitted to hospital, so support can be offered earlier.
The NHS may use a small amount of information, such as:
Before information is analysed, details that identify you are removed where possible.
Risk stratification helps healthcare teams:
For wider NHS planning, information is anonymised so that individuals cannot be identified.
Yes. If you do not want your information used in this way, please contact the surgery and let us know.
If you would like an Enhanced Summary Care Record or would like more information about your options, please speak to a member of our reception team. You can change your choice at any time.
How we use your personal records
Request access to your medical records:
Request copies of your medical records: