Heath Lane Surgery

Westfield Avenue, Earl Shilton, Leicester, LE9 7RT

Telephone: 01455 844431

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Dr Colin Moncrieff (m)

Born in Glasgow, educated at Comprehensive school, and graduated from Glasgow medical school in 1983. He then took vocational training in Bath, followed by a year’s anaesthetics, obtaining Diploma of Royal college of Obstetricians and Gynaecologists. Diploma in Anaesthetics and membership of Royal College of General Practitioners.

He joined the practice in 1988, is on the minor surgery list, obstetric list and the child health surveillance list. He was involved in developing a ‘young person’s’ contraceptive service within the local community, providing family planning services.


Dr William Priestman (m)
MBChB (Leicester 1998) MRCP MRCGP

Clinical Research Lead

Born and grew up in Yorkshire, with medical training at Leicester University, graduating in 1998. After graduating spent 4 years in hospital General Medicine, obtaining Membership of the Royal College of Physicians. Then undertook 4 years of specialist training in Nephrology at Derby and Nottingham hospitals, including a year of research at Nottingham University. Entered the Vocational Training Scheme in Leicester, obtaining Membership of the Royal College of General Practitioners in 2008. He joined the practice in January 2010. His medical interests include chronic disease management and specifically cardiovascular disease.


Dr Maxine Cleaver (f)
MBBs Newcastle 1998

Dr Cleaver was born and educated in Coventry, then undertook her medical training at the University of Newcastle-Upon-Tyne.  She graduated in 1998 and worked at North Tyneside Hospital for a year, before returning to Coventry to be nearer to her family and undertake a 3 year GP Training scheme.  Dr Cleaver joined the practice in 2002.  Her interests include women’s health, mental health issues and she undertakes Epley manoeuvre for vertigo and fits pessaries for prolapse.


Dr Richard Lawrence (m)
MBChB (Sheffield 2006), MRCGP, MFSRH, PGCertMedEd, LOC IUS/Implant.

Having started life in Leicestershire, Dr Lawrence went on to train at Sheffield Medical School. Having worked in Yorkshire in a variety of specialities he returned to Leicestershire to commence the Vocational Training Scheme in 2008.


He lives locally with his family and loves working and contributing to the area he grew up in. He is excited about growing and developing primary care services in the area.

He joined the practice in 2011 and is now one of the partners in the practice.

In 2013 he became a registered trainer and the practice was awarded training status. Dr Lawrence is now involved in training the next generation of Doctors on a daily basis. He is also a qualified Appraiser to assess other General Practitioners.

Within the practice he offers above his core work: Minor Surgery Sessions, Contraceptive services and is also now registered as a National trainer for Long acting Contraceptive devices.

Dr Lawrence works on a weekly basis for the on call Service which can be accessed Out of Hours via the 111 service.


Dr Sarah Holt (f)
MBChB, MRCGP, DFSRH Leicester 2006

Born and educated in Bristol, attended medical school at the University of Leicester and graduated in 2006.  Dr Holt has remained in Leicester since and completed two years of junior doctor posts and three years vocational GP training, having completed the GP training programme in 2012 and has worked in the area since.

Dr Holt joined the practice in 2013 and is interested in women and childrens health.


Dr Caroline Armstead (f)
MB ChB 2013 University of Leicester

Born and brought up in South Manchester, moving to Leicester to study medicine in 2008.  Following graduation she spent 2 years working in Northampton and Leicester as part of her foundation training. Since starting training to become a GP she has worked in LOROS (palliative care), Psychiatry, Community Paediatrics and Oncology. She first joined the practice in August 2017. Dr Armstead lives locally and in her spare time enjoys baking and walking her dog.


Dr C Ling (f)

MbCHb (Leicester 2011), DROG, MMedEd, FHEA, DFSRH, MRCGP

Born in Swindon and educated in Gloucester, Dr Ling moved to Leicester to study medicine in 2006.

Since graduating in 2011, she has enjoyed a wide variety of roles in various medical and surgical specialties in both adults and paediatrics in Leicestershire and Northamptonshire. She has also spent a year teaching medical students at the University of Leicester, completing and Masters in Medical Education and becoming a Fellow of the Higher Education Academy. She is now registered as a Clinical Supervisor for doctors in training.

Dr Ling initially joined the practice as a registrar in 2021, and completed the Vocational Training Scheme in 2022. She is interested in Women’s and sexual health and has obtained a diploma in both Obstetrics and Gynaecology and Family Planning and Sexual Health.

Nursing Team

Practice Nurses are qualified and registered nurses who are supported by the Health Care Assistants (HCA’s).  The Nurses provide advice and monitoring of long term health conditions such as:

  • Asthma
  • Diabetes
  • Hypertension
  • Heart Disease
  • Chronic Obstructive Pulmonary Disease (COPD).

The nursing team also provide a variety of services including offering:

  • Family planning advice
  • Cervical screening
  • Wound care and dressings
  • Lifestyle advice
  • Travel advice
  • Give care and advice for minor injuries

Alison Crowe (f) - Nurse Practitioner- Non-medical prescriber, Minor illness, Anticoagulation lead nurse

Shelley Flanagan (f) - Practice Nurse- Bsc (Hons) Adult Nursing, Certificate in Diabetes Care, CPCAB – Counselling and Psychotherapy Certificate

Nicola Gibbons (f) - Practice Nurse - RGN, RM , Family planning certificate, Fit and remove subdermal contraceptive implants, Diploma in asthma, Diploma in copd, Diploma in chd

Kathryn Williams (f) - Nurse Practitioner - Advanced Diploma in Nursing Studies, Nurse Prescriber, Minor Illness, Contraception and Sexual Health COPD Diploma

Prelene May (f) - Practice Nurse

Emma Mackenzie (f) - Nursing Associate Foundation Degree, Certificate of Higher Education in Health Studies

Lorraine O’Keefe (f) - Healthcare Assistant

Jayne Fowell (f) - Healthcare Assistant

Claire Jex (f) - Healthcare Assistant

Practice Management

Leah Hart

(Business / Practice Manager)

Leah is an experienced practice manager with over 20 years experience of working in general practice. During these years her roles have included reception, administration, secretarial, dispensing, assistant practice manager and practice manager. She enjoys new challenges and is to continue to build on services available to patients with the help of her team.


Belinda Botting

(Acting Practice Manager)

Belinda has varied experience within the NHS, working from Receptionist, Administrator and has since over the years gained experience to become our Management Assistant supporting both the Practice Manager and Assistant Practice Manager. Belinda has since stepped up to Acting Practice Manager. She enjoys challenges and is passionate about making sure the services we offer are the best for the community



(Reception Supervisor

Ruth has over 30 years of experience working in general practice, all of which have been at Heath Lane. Her varied roles have included Receptionist, Reception Administrator and Reception Supervisor.

She enjoys assisting the Practice manager to achieve the smooth running of the many varied appointments on offer.



(Administration Supervisor)

Karen has worked within the NHS for over 8 years, she has many years’ experience outside of the NHS working with Finance and Management Roles. Since joining Heath Lane Surgery in 2015 she has continued to challenge and develop herself, she joined as a receptionist and has now become the Admin Supervisor, overseeing 7 members of Admin Department who handle the Administration for the Clinical Team Members.



(IT Lead)

Cherish has worked in General Practice for over 9 years, during this time she has amassed many skills from working as a Receptionist to developing a passion for IT within GP Practices. This has allowed her to challenge herself within the IT Role which has meant she was able to take on the role of IT Lead here at Heath Lane Surgery, she deals with our day-to-day issues. She works closely with the Practice Manager and all staff to implement new IT Solutions and ways to improve our care and communication with Patients in our community.


Our receptionists and administration staff provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs, nurses and other clinical staff. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Community Midwives

Antenatal care is provided by the community midwife. Clinics are held on Thursdays. Pre-conception advice and postnatal checks are performed by the practice nurses together with contraceptive advice.

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
  • Sunday
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