Patient Participation Group

Join Our Patient Participation Group (PPG)

Make a difference and help shape the future of your local GP practice.

Our Patient Participation Group (PPG) brings together patients, GPs, practice staff and management to share ideas, discuss services and help improve the care we provide to our community.

The group was established in 2008 and relaunched in 2023 following the pandemic. We welcome patients from all backgrounds who would like to have a say in how services are developed at Heath Lane Surgery.

What Does the PPG Do?

The PPG works with the practice to:

• Provide feedback on practice services
• Suggest ideas for improvement
• Promote patient wellbeing
• Support the delivery of high-quality healthcare
• Represent the views of patients within the practice

Why Join?

As a PPG member, you can:

• Help improve services for local patients
• Make a positive contribution to your community
• Develop new skills and experience
• Support health and wellbeing initiatives
• Gain valuable experience for careers in health or social care

Current PPG Committee (2025/26)

• Chair: Bronwen Dowdeswell
• Vice Chair: Karl Woodward
• Secretaries: Sue Bates and Belinda Botting

Meetings

The PPG usually meets every 6 weeks, typically on a Thursday at 12:00pm.

If you cannot attend meetings but would still like to contribute, we would be pleased to hear from you. All skills and experience are welcome.

Recent Topics Discussed

Recent PPG discussions have included:

• Hospital discharges
• Flu and COVID-19 vaccination clinics
• Missed appointment (DNA) rates

Interested in Joining?

If you would like to become a member of the PPG, please complete the form below and a member of the practice team will contact you.

Together, we can help improve healthcare services for our patients and community.